Emergency Rescue Service
1. When to Use This Service
• A surprise health inspection is scheduled or already in progress.
• Critical violations found during an inspection.
• Foodborne illness complaint from a customer.
• Kitchen shutdown due to unsafe conditions.
• Management needs immediate compliance support to reopen quickly.
2. What’s Included
(1) undercover Dining Service
- Immediate On-Site Response (within 24 hours; same-day if available).
- Full Rapid Audit: identify violations, risks, and compliance gaps.
- Corrective Action Plan: step-by-step fixes to satisfy inspectors.
- Staff Coaching on the Spot: hygiene, food handling, safety corrections.
- DBPR/Inspector Liaison Support: guidance on communication & documentation.
- Follow-Up Check-In within 48 hours to ensure corrections are sustained.
3. Emergency Rescue Pricing
Standard Rescue Call
• Response within 24 hours
• 4–6 hours on-site, full compliance sweep
• Corrective action plan + follow-up report
$1,500 flat rate
Same-Day Rescue Call
(Priority)
• Response within 6–12 hours
• On-site support during/after inspection
• Direct inspector prep & guidance
• Staff coaching + compliance fixes
$2,500 flat rate
Weekend / After-Hours Rescue Call
• Response outside normal business hours (nights, weekends, holidays)
• Immediate crisis support + liaison with inspector/health dept.
• Extended on-site support until stabilized
$3,500 flat rate
4. Add-Ons
• Follow-up Visit (next week): $500
• Staff Refresher Training (2 hrs, bilingual): $750
• Full Compliance Re-Audit (within 30 days): $1,000